Nyxwatch
Terms of Service
1. What this agreement covers
These terms are between you and Nyxwatch LLC (“we”), and they govern your use of Nyxwatch. By creating an account you accept them. If you are using Nyxwatch for an employer or a client, you confirm you are allowed to accept them on that party’s behalf.
2. What Nyxwatch is
Nyxwatch is a tool for organising an investigation and producing a report from it. It seals what you capture, records what you assert, and shows where the resulting case is weak.
It is not a source of evidence, a fact-checker, or a legal opinion. It does not verify that a captured page was truthful — only that the copy it holds is the copy it took. A Nyxwatch report is your work product, and its conclusions are yours.
3. Your account
- You need a working email address, and you must confirm it before using the product.
- One person per account. Keep your password to yourself.
- Tell us promptly if you think someone else has access.
- You must be at least 18. Nyxwatch is a tool for investigating people, and that is not something we are willing to hand to a minor.
An account that is never confirmed is deleted after 72 hours, and its address becomes available to whoever can actually receive mail there.
4. What you may not do
- Break the law of any place that applies to you, or use Nyxwatch to help someone else do so.
- Stalk, harass, dox, or build a dossier intended to intimidate a private individual.
- Upload malware, or content you have no right to hold.
- Attack the service — probing, scraping at scale, or working around rate limits.
- Resell access, or run the product as a service for others, without our written agreement.
Where the harm is immediate — an attack on the service, or material that endangers someone — we suspend first and explain afterwards. Everywhere else we write to you first, say what we saw, and give you 14 days to answer before doing anything. Either way you can appeal to support@nyxwatch.com, and we will answer within 14 days. We would rather be argued out of a mistake than defend one.
5. Your content stays yours
You keep every right you had in what you capture and write. You give us only the permission we need to run the product for you: to store it, seal it, index it, back it up, and show it back to you and anyone you share a report with.
We do not read your cases, mine them, or use them to train anything.
6. Automated suggestions
Nyxwatch can propose relationships between entities. Proposals are not findings: nothing reaches a report until you accept it, and every report states which engine ran and what it was given. If you choose the language-model engine, entity labels, types and attributes and source titles are sent to a third-party API — captured content is not. See the Privacy Policy.
Suggestions can be wrong, and confidently so. Judging them is the part you cannot delegate.
7. Investigating other people
This is the clause that matters most in a product like this one.
When you capture information about a person, you decide why and on what basis. You are responsible for having a lawful reason to hold it, for keeping it no longer than you need, and for answering that person if they ask what you have. We store what you put in; we do not review it and we cannot vouch for it.
If a report is wrong about someone, the consequences run to whoever wrote and published it. If someone brings a claim against us because of what you captured, published or concluded, you will cover our reasonable costs in defending it. This does not apply where the claim arises from our own fault, and it does not apply to you if you are using Nyxwatch as a consumer rather than for professional purposes.
8. Availability
We aim to keep Nyxwatch running and we back the database up daily, but during early access we do not promise uninterrupted service and we offer no uptime guarantee. If we ever charge for a plan, that plan will come with a commitment stated in writing, and this section will be replaced rather than quietly reinterpreted.
Export your work. The report bundle is designed to be readable without us: it contains the report, the sealed copies, and a checksum manifest anyone can verify with standard tools. That is deliberate — your case should not depend on this company continuing to exist.
9. Plans and payment
Nyxwatch is free while in early access. There is no paid plan, no card on file, and nothing to cancel.
When paid plans arrive we will publish prices, billing cycle, renewal and refund terms before anyone is charged, and no existing account will start being billed without explicitly agreeing to it. If a paid plan ever lapses, your data stays and your access drops to whatever the free plan is at that time — we will not hold a case hostage.
10. Ending the agreement
You may stop using Nyxwatch at any time and ask us to delete your account. We may end this agreement if you break these terms. After an account is closed we keep its data retrievable for 30 days in case the closure was a mistake, then delete it. Note that backups age out on their own schedule, and the activity log inside a case is append-only — see the Privacy Policy.
11. Liability
Nyxwatch is provided as it is. We do not warrant that it will be uninterrupted or error-free, and we are not liable for indirect or consequential loss, lost profit, or lost opportunity.
Where liability can be limited, ours is capped at the greater of what you paid us in the twelve months before the claim and EUR 100. During early access you pay nothing, so in practice the cap is EUR 100.
Nothing here limits liability that cannot lawfully be limited — including death or personal injury caused by our negligence, fraud, and any statutory right you have as a consumer. If your country gives you rights this section appears to take away, your rights win.
One thing we will not disclaim: a report produced by Nyxwatch is your work. We do not check it and we take no position on whether its conclusions are sound.
12. Changes and governing law
We will email every account holder at least 14 days before a material change takes effect, and the date at the top of this page will change. If you do not agree with a change, close your account before it starts — that is the whole of your remedy, and it is a real one because your work exports in a format that does not need us.
These terms are governed by the law of Ukraine, and disputes go to the courts of Kyiv. If you use Nyxwatch as a consumer somewhere else, this does not deprive you of the protection of the mandatory law of the country where you live, nor of the right to bring proceedings there.